Blockdaemon Outage History

Blockdaemon is currently investigating degraded performance and increased latency affecting the Universal API on Solana Mainnet. Specifically, customers may experience issues retrieving older blocks. We are actively working to identify the root cause and restore full performance as quickly as possible. We will provide further updates as our investigation progresses. If you have any questions or concerns, please reach out to your Customer Success Manager.

We want to inform you that we are currently experiencing issues with our Polkadot Westend Nodes. Our team is actively investigating the problem and working diligently to resolve it. As a result, you may encounter difficulties accessing your Polkadot Westend Nodes nodes. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated on any developments! If you have any questions or concerns, please reach out to your Customer Success Manager.

We are currently investigating an issue affecting Cardano staking reporting. As a result, new staking data may not be available from the time the issue began. Historical data from before the issue started remains accessible. Our engineering team is actively working to restore the affected services. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will provide updates as more information becomes available. If you have any questions or concerns, please reach out to your Customer Success Manager.

We are currently investigating an issue affecting some Basechain Reth Archive nodes, which may cause nodes to fall behind the latest block height and result in delayed or degraded RPC responses. Our engineering team has completed the underlying migration and applied a mitigation across the affected nodes. We are continuing to closely monitor Basechain nodes to ensure they remain synchronized and stable. Customers may experience intermittent delays while affected nodes catch up with the latest block height. We will provide further updates as monitoring continues. Reference link: https://github.com/base/node/issues/1163 If you have any questions or need further assistance, please don't hesitate to contact your Customer Success Manager! Thank you for your understanding!

We want to inform you that we are currently experiencing issues with our Canton Devnet Validator Nodes. Our team is actively investigating the problem and working diligently to resolve it. As a result, you may encounter difficulties accessing your Canton Devnet Validator Nodes. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated on any developments! If you have any questions or concerns, please reach out to your Customer Success Manager.

We are continuing to investigate this issue.

We want to inform you that we are currently experiencing issues with our Robinhood Chain Mainnet nodes. Our team is actively investigating the problem and working diligently to resolve it. As a result, you may encounter difficulties accessing your Robinhood Chain Mainnet nodes, as the affected nodes have stopped processing new blocks. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated on any developments! If you have any questions or concerns, please reach out to your Customer Success Manager.

We would like to inform you that we are experiencing an issue with the Universal API service. Customers will experience errors when trying to use the service. Our engineering team is actively investigating the issue to find a resolution as quickly as possible. We will keep you updated on our progress and notify you once the issue is resolved. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or require further assistance, please reach out to your Customer Success Manager

We want to inform you that we are currently experiencing issues affecting the Robinhood-Chain testnet native API endpoint. Our team is actively investigating the issue and working to restore service as soon as possible. During this time, customers using the Robinhood-Chain testnet native API may experience difficulties accessing the service. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will provide updates as more information becomes available. If you have any questions or concerns, please reach out to your Customer Success Manager.

We want to inform you that we are currently experiencing issues with our Avalanche Testnet Nodes. Our team is actively investigating the problem and working diligently to resolve it. As a result, you may encounter difficulties accessing your Avalanche Testnet Nodes. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated on any developments! If you have any questions or concerns, please reach out to your Customer Success Manager.

We want to inform you that we are currently experiencing issues with our Stellar nodes. Our team is actively investigating the problem and working diligently to resolve it. As a result, you may encounter difficulties accessing your Stellar nodes. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated on any developments! If you have any questions or concerns, please reach out to your Customer Success Manager.

We want to inform you that we are currently experiencing issues with our Arbitrum Sepolia nodes. Our team is actively investigating the problem and working diligently to resolve it. As a result, you may encounter difficulties accessing your Arbitrum Sepolia nodes. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated on any developments. If you have any questions or concerns, please reach out to your Customer Success Manager.

We are aware of an ongoing issue affecting the Solana Testnet network. According to an upstream Solana Testnet announcement, a supermajority of the Testnet has gone delinquent, causing block finalization to stall. As a result, Blockdaemon's Solana Testnet services, including shared RPC endpoints, may experience stalled slot progression or delayed updates. We are actively monitoring the upstream network issue and will provide updates as more information becomes available.

We are investigating an upstream network provider issue impacting nodes in the Singapore (SGP) region, which may result in increased latency. We are actively monitoring the situation and will provide updates as more information becomes available. If you have any questions or concerns, please reach out to your Customer Success Manager.

We want to inform you that we are currently experiencing issues with our Avalanche mainnet endpoint which is resulting in 502 Bad Gateway responses. Our team is actively investigating the problem and working diligently to resolve it. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated on any developments! If you have any questions or concerns, please reach out to your Customer Success Manager.

We would like to inform you that Blockdaemon is currently experiencing a service degradation affecting the Cardano Staking Reporting API. This issue is causing the API to not return new reward information from epoch 630 onwards. Our team is actively working on resolving this problem and will provide an update once we have an estimated time for resolution. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated on any developments. If you have any questions or concerns, please reach out to your Customer Success Manager.

We would like to inform you that Blockdaemon is currently experiencing a service degradation affecting the Ethereum Staking Reporting API. This issue is causing the API to not return new reward information. Our team is actively working on resolving this problem and will provide an update once we have an estimated time for resolution. We apologize for any inconvenience this may cause and appreciate your patience. If you have any questions or need further assistance, please do not hesitate to contact your Customer Success Manager. Thank you for your understanding!

We would like to inform you that we are experiencing an issue with the Universal, Event-Streaming, Wallet-Transact, Portfolio API service on Ubiquity. Customers will experience errors when trying to use the service. Our engineering team is actively investigating the issue to find a resolution as quickly as possible. We will keep you updated on our progress and notify you once the issue is resolved. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or require further assistance, please reach out to your Customer Success Manager

We are pleased to inform you that the issues affecting the Universal, Event-Streaming, Wallet-Transact, and Portfolio API services on Ubiquity have been fully resolved. All systems are now operating normally. We apologize for the disruption and thank you for your patience. If you continue to experience any issues, please reach out to your Customer Success Manager.