Blockdaemon Outage History

We want to inform you that we are currently experiencing issues with our Arbitrum Sepolia nodes. Our team is actively investigating the problem and working diligently to resolve it. As a result, you may encounter difficulties accessing your Arbitrum Sepolia nodes. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated on any developments. If you have any questions or concerns, please reach out to your Customer Success Manager.

We are aware of an ongoing issue affecting the Solana Testnet network. According to an upstream Solana Testnet announcement, a supermajority of the Testnet has gone delinquent, causing block finalization to stall. As a result, Blockdaemon's Solana Testnet services, including shared RPC endpoints, may experience stalled slot progression or delayed updates. We are actively monitoring the upstream network issue and will provide updates as more information becomes available.

We are investigating an upstream network provider issue impacting nodes in the Singapore (SGP) region, which may result in increased latency. We are actively monitoring the situation and will provide updates as more information becomes available. If you have any questions or concerns, please reach out to your Customer Success Manager.

We want to inform you that we are currently experiencing issues with our Avalanche mainnet endpoint which is resulting in 502 Bad Gateway responses. Our team is actively investigating the problem and working diligently to resolve it. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated on any developments! If you have any questions or concerns, please reach out to your Customer Success Manager.

We would like to inform you that Blockdaemon is currently experiencing a service degradation affecting the Cardano Staking Reporting API. This issue is causing the API to not return new reward information from epoch 630 onwards. Our team is actively working on resolving this problem and will provide an update once we have an estimated time for resolution. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated on any developments. If you have any questions or concerns, please reach out to your Customer Success Manager.

We would like to inform you that Blockdaemon is currently experiencing a service degradation affecting the Ethereum Staking Reporting API. This issue is causing the API to not return new reward information. Our team is actively working on resolving this problem and will provide an update once we have an estimated time for resolution. We apologize for any inconvenience this may cause and appreciate your patience. If you have any questions or need further assistance, please do not hesitate to contact your Customer Success Manager. Thank you for your understanding!

We would like to inform you that we are experiencing an issue with the Universal, Event-Streaming, Wallet-Transact, Portfolio API service on Ubiquity. Customers will experience errors when trying to use the service. Our engineering team is actively investigating the issue to find a resolution as quickly as possible. We will keep you updated on our progress and notify you once the issue is resolved. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or require further assistance, please reach out to your Customer Success Manager

We are pleased to inform you that the issues affecting the Universal, Event-Streaming, Wallet-Transact, and Portfolio API services on Ubiquity have been fully resolved. All systems are now operating normally. We apologize for the disruption and thank you for your patience. If you continue to experience any issues, please reach out to your Customer Success Manager.

We would like to inform you that we are experiencing an issue with the Basechain Mainnet API service on Ubiquity. Customers will experience errors when trying to use the service. Our engineering team is actively investigating the issue to find a resolution as quickly as possible. We will keep you updated on our progress and notify you once the issue is resolved. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or require further assistance, please reach out to your Customer Success Manager

We want to inform you that we are currently experiencing issues with our Solana Devnet Nodes. Our team is actively investigating the problem and working diligently to resolve it. As a result, you may encounter difficulties accessing your Solana Devnet Nodes. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated on any developments! If you have any questions or concerns, please reach out to your Customer Success Manager.

We are investigating an upstream network provider issue impacting nodes in the Amsterdam (AMS) region, which may result in connectivity issues. We are actively monitoring the situation and will provide updates as more information becomes available. If you have any questions or concerns, please reach out to your Customer Success Manager.

We want to inform you that we are currently experiencing issues with our Arbitrum Mainnet and Sepolia Nodes. Our team is actively investigating the problem and working diligently to resolve it. As a result, you may encounter difficulties accessing your Arbitrum Mainnet and Sepolia Nodes. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated on any developments! If you have any questions or concerns, please reach out to your Customer Success Manager.

We want to inform you that we are currently experiencing issues with our Arc Testnet Nodes. Our team is actively investigating the problem and working diligently to resolve it. As a result, you may encounter difficulties accessing your Arc Testnet Nodes. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated on any developments! If you have any questions or concerns, please reach out to your Customer Success Manager.

We are currently experiencing an issue affecting our Ethereum Mainnet RPC (Native endpoint), which may result in errors when retrieving historical block data. Our engineering team is actively investigating the issue and working to resolve it as quickly as possible. We will keep you informed of our progress and provide updates as soon as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any questions or need further assistance, please don't hesitate to contact your Customer Success Manager.

We are aware of a downtime issue affecting Stellar RPC instances. This is an upstream issue confirmed by the Stellar Development Foundation. The Stellar network itself is healthy and funds are safe. We are monitoring the situation and will provide updates as they become available. If you have any questions or concerns, please reach out to your Customer Success Manager.

We are continuing to investigate this issue.

We are investigating a reported loss of the majority of internet connectivity at our VAN1 location. We are actively monitoring the situation and will provide updates as more information becomes available. If you have any questions or concerns, please reach out to your Customer Success Manager.

We are investigating an issue where API usage data is not visible in the dashboard for some customers. This may affect usage metrics across multiple dates and API keys. Our engineering teams are actively working to restore full visibility. No impact to API request processing has been identified. Further updates will be shared as we have more information.

We want to inform you that we are currently experiencing issues with our Stellar Horizon Testnet nodes. Our team is actively investigating the problem and working diligently to resolve it. As a result, you may experience synchronization issues with Stellar Testnet Horizon nodes. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated on any developments! If you have any questions or concerns, please reach out to your Customer Success Manager.

We want to inform you that TON Testnet is currently experiencing a block production stall. This issue appears to originate from the TON Testnet network and is outside of our direct control. Our team is actively monitoring the situation and will provide updates as more information becomes available. If you have any questions or concerns, please reach out to your Customer Success Manager.

We want to inform you that we are currently experiencing issues with our Polygon nodes. Our team is actively investigating the problem and working diligently to resolve it. As a result, you may encounter difficulties accessing your Polygon nodes. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated on any developments! If you have any questions or concerns, please reach out to your Customer Success Manager.

We want to inform you that we are currently experiencing issues with our Tron Nile Testnet nodes. Our team is actively investigating the problem and working diligently to resolve it. As a result, you may encounter block height issue with your Tron Nile Testnet nodes. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated on any developments! If you have any questions or concerns, please reach out to your Customer Success Manager.

We wanted to inform you that we are going to update the nodes to GreatVoyage-v4.8.1-build2. The nodes are expected to experience a brief downtime during the update.