Blockdaemon Outage History

We would like to inform you that Blockdaemon is currently experiencing a service degradation affecting the Cardano Staking Reporting API. This issue is causing the API to not return new reward information from epoch 630 onwards. Our team is actively working on resolving this problem and will provide an update once we have an estimated time for resolution. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated on any developments. If you have any questions or concerns, please reach out to your Customer Success Manager.

We would like to inform you that Blockdaemon is currently experiencing a service degradation affecting the Ethereum Staking Reporting API. This issue is causing the API to not return new reward information. Our team is actively working on resolving this problem and will provide an update once we have an estimated time for resolution. We apologize for any inconvenience this may cause and appreciate your patience. If you have any questions or need further assistance, please do not hesitate to contact your Customer Success Manager. Thank you for your understanding!

We would like to inform you that we are experiencing an issue with the Universal, Event-Streaming, Wallet-Transact, Portfolio API service on Ubiquity. Customers will experience errors when trying to use the service. Our engineering team is actively investigating the issue to find a resolution as quickly as possible. We will keep you updated on our progress and notify you once the issue is resolved. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or require further assistance, please reach out to your Customer Success Manager

We are pleased to inform you that the issues affecting the Universal, Event-Streaming, Wallet-Transact, and Portfolio API services on Ubiquity have been fully resolved. All systems are now operating normally. We apologize for the disruption and thank you for your patience. If you continue to experience any issues, please reach out to your Customer Success Manager.

We would like to inform you that we are experiencing an issue with the Basechain Mainnet API service on Ubiquity. Customers will experience errors when trying to use the service. Our engineering team is actively investigating the issue to find a resolution as quickly as possible. We will keep you updated on our progress and notify you once the issue is resolved. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or require further assistance, please reach out to your Customer Success Manager

We want to inform you that we are currently experiencing issues with our Solana Devnet Nodes. Our team is actively investigating the problem and working diligently to resolve it. As a result, you may encounter difficulties accessing your Solana Devnet Nodes. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated on any developments! If you have any questions or concerns, please reach out to your Customer Success Manager.

We are investigating an upstream network provider issue impacting nodes in the Amsterdam (AMS) region, which may result in connectivity issues. We are actively monitoring the situation and will provide updates as more information becomes available. If you have any questions or concerns, please reach out to your Customer Success Manager.

We want to inform you that we are currently experiencing issues with our Arbitrum Mainnet and Sepolia Nodes. Our team is actively investigating the problem and working diligently to resolve it. As a result, you may encounter difficulties accessing your Arbitrum Mainnet and Sepolia Nodes. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated on any developments! If you have any questions or concerns, please reach out to your Customer Success Manager.

We want to inform you that we are currently experiencing issues with our Arc Testnet Nodes. Our team is actively investigating the problem and working diligently to resolve it. As a result, you may encounter difficulties accessing your Arc Testnet Nodes. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated on any developments! If you have any questions or concerns, please reach out to your Customer Success Manager.

We are currently experiencing an issue affecting our Ethereum Mainnet RPC (Native endpoint), which may result in errors when retrieving historical block data. Our engineering team is actively investigating the issue and working to resolve it as quickly as possible. We will keep you informed of our progress and provide updates as soon as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any questions or need further assistance, please don't hesitate to contact your Customer Success Manager.

We are investigating an upstream network provider issue impacting nodes in the Singapore (SGP) region, which may result in increased latency. We are actively monitoring the situation and will provide updates as more information becomes available. If you have any questions or concerns, please reach out to your Customer Success Manager.

We are aware of a downtime issue affecting Stellar RPC instances. This is an upstream issue confirmed by the Stellar Development Foundation. The Stellar network itself is healthy and funds are safe. We are monitoring the situation and will provide updates as they become available. If you have any questions or concerns, please reach out to your Customer Success Manager.

We are continuing to investigate this issue.

We are investigating a reported loss of the majority of internet connectivity at our VAN1 location. We are actively monitoring the situation and will provide updates as more information becomes available. If you have any questions or concerns, please reach out to your Customer Success Manager.

We are investigating an issue where API usage data is not visible in the dashboard for some customers. This may affect usage metrics across multiple dates and API keys. Our engineering teams are actively working to restore full visibility. No impact to API request processing has been identified. Further updates will be shared as we have more information.

We want to inform you that we are currently experiencing issues with our Stellar Horizon Testnet nodes. Our team is actively investigating the problem and working diligently to resolve it. As a result, you may experience synchronization issues with Stellar Testnet Horizon nodes. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated on any developments! If you have any questions or concerns, please reach out to your Customer Success Manager.

We want to inform you that TON Testnet is currently experiencing a block production stall. This issue appears to originate from the TON Testnet network and is outside of our direct control. Our team is actively monitoring the situation and will provide updates as more information becomes available. If you have any questions or concerns, please reach out to your Customer Success Manager.

We want to inform you that we are currently experiencing issues with our Polygon nodes. Our team is actively investigating the problem and working diligently to resolve it. As a result, you may encounter difficulties accessing your Polygon nodes. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated on any developments! If you have any questions or concerns, please reach out to your Customer Success Manager.

We want to inform you that we are currently experiencing issues with our Tron Nile Testnet nodes. Our team is actively investigating the problem and working diligently to resolve it. As a result, you may encounter block height issue with your Tron Nile Testnet nodes. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated on any developments! If you have any questions or concerns, please reach out to your Customer Success Manager.

We wanted to inform you that we are going to update the nodes to GreatVoyage-v4.8.1-build2. The nodes are expected to experience a brief downtime during the update.

We are investigating an issue affecting the Kusama AssetHub Sidecar service. The issue has been identified and is related to an upstream dependency. We are coordinating with Parity to address the problem. The issue will remain until an update is released and deployed. We will provide further updates as more information becomes available. If you have any questions or need further assistance, please don't hesitate to contact your Customer Success Manager!

Hello Team, We wanted to let you know that a service degradation has been identified affecting your Xlayer node, which is currently unhealthy and several thousand blocks behind. Our engineering team is actively investigating the situation and taking appropriate action to resolve the issue. We will continue to monitor the node closely and verify its health as mitigation efforts are applied. Further updates will be provided as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience as we work to ensure stable and reliable node operations.

We are currently investigating an upstream issue affecting the Polygon PoS network, specifically the Bor (block production and execution) layer, where multiple Bor nodes across the ecosystem are experiencing stalled behavior. This condition is resulting in degraded RPC availability for Polygon PoS across several infrastructure providers, including Blockdaemon. The Polygon PoS chain itself remains live and continues to produce blocks. Block production is not halted. Current Impact: - Intermittent or degraded Polygon PoS RPC responses - Potential delays or timeouts for read/write requests Mitigation & Next Steps: Our engineering team is actively monitoring the situation and coordinating with the Polygon core teams as mitigation efforts are underway. We will continue to provide updates as more information becomes available or when service levels change.

Blockdaemon is performing scheduled network reset today 12/16/2025, which will involve a network reset. During this reset window, Blockdaemon’s testnet validator will be unavailable, and access to the RPC API will also be temporarily unavailable. Our engineering teams are working closely with Monad and will continue to verify network and validator stability as the process progresses. Further updates will be shared on this status page as they become available. We appreciate your patience and understanding while we work to ensure a smooth and stable network restart.

Blockdaemon is aware of an issue affecting Ethereum validators following the recent upgrade to Prysm v7.1.0, where some Prysm-based validators are experiencing increased missed attestations. The issue appears to be impacting a subset of our infrastructure Our engineering teams are actively investigating the issue and taking appropriate action We will continue to monitor the situation closely and verify validator health as mitigation efforts are applied. Further updates will be provided as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience as we work to ensure stable and consistent validator operations

We are currently investigating an upstream issue introduced in the Ethereum Prysm (eth2) consensus client following the recent Fusaka network upgrade. This bug has caused unexpected behavior in the consensus layer and is producing downstream impact for services relying on Prysm nodes. Several Layer 2 networks may be affected, including: - Base - Optimism - Arbitrum - Unichain - Polygon - Celo - XLayer - Ink Depending on protocol and configuration, customers may experience disruptions such as delayed confirmations, degraded API performance, or unexpected consensus-related errors. Our engineering teams are actively working with upstream Prysm maintainers and monitoring all impacted networks for instability. We will provide further updates as more information becomes available.

We want to inform you that Ton Testnet is currently suffering an outage due to a network issue out of our control. As a result, you may encounter difficulties accessing your Ton Testnet nodes. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated on any developments! If you have any questions or concerns, please reach out to your Customer Success Manager.