Blockdaemon incident

[Web application] - Nodes dashboard issue

Minor Resolved View vendor source →

Blockdaemon experienced a minor incident on June 30, 2025 affecting Blockdaemon Web App, lasting 19h 57m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2025, 11:38 AM UTC
Resolved
Jul 01, 2025, 07:35 AM UTC
Duration
19h 57m
Detected by Pingoru
Jun 30, 2025, 11:38 AM UTC

Affected components

Blockdaemon Web App

Update timeline

  1. investigating Jun 30, 2025, 11:38 AM UTC

    We want to inform you that we are currently experiencing an issue with our web application product. Due to this issue, clients are unable to view their Nodes dashboard. Our engineering team is actively investigating the problem and working on deploying a fix as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you posted with any updates on the resolution progress. If you have any questions, please contact your customer success manager! Thank you for your understanding!

  2. resolved Jul 01, 2025, 07:35 AM UTC

    We are pleased to inform you that the issue affecting [Web application] - Nodes dashboard issue has been resolved, and the service is now fully operational. We sincerely apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the matter. If you have any further questions or concerns, please don’t hesitate to reach out to your Customer Success Manager! Thank you for your understanding!