[Web Application] API Usage Metrics Not Displaying

Update timeline

1. investigating Feb 10, 2026, 11:08 AM UTC

   We are investigating an issue where API usage data is not visible in the dashboard for some customers. This may affect usage metrics across multiple dates and API keys. Our engineering teams are actively working to restore full visibility. No impact to API request processing has been identified. Further updates will be shared as we have more information.

2. resolved Feb 12, 2026, 04:32 PM UTC

   We are pleased to inform you that the issue where API usage data was not visible in the dashboard for some customers has been resolved. API usage metrics are now visible as expected. We sincerely apologize for any inconvenience this may have caused and appreciate your patience while our engineering teams worked to restore full visibility. If you have any further questions or concerns, please don’t hesitate to reach out to your Customer Success Manager. Thank you for your understanding.