Blockdaemon experienced a notice incident on July 1, 2025 affecting Acala/Karura and Algorand and 1 more component, lasting 6h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 01, 2025, 02:58 PM UTC
We are aware of a cooling issue at a data centre in Amsterdam (AMS1), where ambient temperatures are elevated. Our team is closely monitoring the situation in coordination with the facility provider and will take further action if deemed necessary and appropriate. We will share updates as they become available.
- monitoring Jul 01, 2025, 07:20 PM UTC
Ambient temperatures are now falling within AMS1. We believe that the risk of impact is over, but will continue to monitor the situation and provide updates until temperatures reach nominal levels.
- resolved Jul 01, 2025, 09:44 PM UTC
Ambient temperatures at the AMS1 datacenter are now nominal once again per on-site monitoring. The facility provider has confirmed a solution was implemented and the cooling issue is now resolved. Blockdaemon's network and services remained available throughout the incident.