Blockdaemon experienced a minor incident on July 15, 2025 affecting Blockdaemon Web App, lasting 17h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 15, 2025, 04:27 PM UTC
We want to inform you that we are currently experiencing an issue with our web application product. Due to this issue, clients are unable to view their newly deployed nodes until the nodes transitions from 'Syncing' to 'Running' state. Our engineering team is actively investigating the problem and working on deploying a fix as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you posted with any updates on the resolution progress. If you have any questions, please contact your customer success manager! Thank you for your understanding!
- resolved Jul 16, 2025, 10:10 AM UTC
We are pleased to inform you that the issue affecting Web Application dashboard has been resolved, and the service is now fully operational. We sincerely apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the matter. If you have any further questions or concerns, please don’t hesitate to reach out to your Customer Success Manager! Thank you for your understanding!