Blockdaemon incident
Dedicated non-aws node launches are not working
Blockdaemon experienced a minor incident on July 29, 2025 affecting Blockdaemon Web App, lasting 6d 12h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 29, 2025, 11:41 PM UTC
We want to inform you that we are currently experiencing issues with our Blockdaemon Web Application. Our team is actively investigating the problem and working diligently to resolve it. As a result, you may encounter difficulties launching your Dedicated nodes. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated on any developments! If you have any questions or concerns, please reach out to your Customer Success Manager.
- monitoring Jul 30, 2025, 12:42 AM UTC
We would like to inform you that a fix has been implemented for the issue affecting Blockdaemon Web Application, and we are currently monitoring the service to ensure stability. We will provide further updates once the monitoring period is complete and the issue is fully resolved. We sincerely apologize for any inconvenience this may have caused and appreciate your patience. If you have any questions or need assistance, please feel free to reach out to your Customer Success Manager! Thank you for your understanding!
- resolved Aug 05, 2025, 11:53 AM UTC
We are pleased to inform you that the issue affecting Blockdaemon Web Application has been resolved, and the service is now fully operational. We sincerely apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the matter. If you have any further questions or concerns, please don’t hesitate to reach out to your Customer Success Manager! Thank you for your understanding!