BlockChyp incident

Degraded API Performance

Notice Resolved View vendor source →

BlockChyp experienced a notice incident on December 12, 2020 affecting Core API, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2020, 08:47 PM UTC
Resolved
Dec 12, 2020, 09:41 PM UTC
Duration
54m
Detected by Pingoru
Dec 12, 2020, 08:47 PM UTC

Affected components

Core API

Update timeline

  1. identified Dec 12, 2020, 08:47 PM UTC

    Some operations are timing out due to high database utilization. We have identified the cause and will be pushing a fix shortly.

  2. monitoring Dec 12, 2020, 09:13 PM UTC

    The fix has been deployed and we will continue monitoring the issue.

  3. resolved Dec 12, 2020, 09:41 PM UTC

    Normal operation has been restored. Will continue to monitor for any changes.