BlockChyp experienced a critical incident on February 23, 2023 affecting VisaNet and MasterCard and 1 more component, lasting 4m. The incident has been resolved; the full update timeline is below.
Affected components
VisaNetMasterCardAmerican ExpressDiscover
Update timeline
- investigating Feb 23, 2023, 09:22 PM UTC
We are aware of an issue with credit card payments not going through and we are investigating. We will send an update as soon as we have more information. We apologize for the inconvenience.
- resolved Feb 23, 2023, 09:26 PM UTC
We experienced an issue with our card brand connection platform that impacted your ability to accept payments. The issue appears to be resolved and we will continue to monitor. We apologize for the inconvenience and thank you for your patience.