BlockChyp experienced a notice incident on July 18, 2023 affecting Core API and Merchant and Partner Dashboard and 1 more component, lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 18, 2023, 01:10 AM UTC
BlockChyp will be making significant updates to backend systems over the next few hours. No downtime is expected, but it is possible that dashboard users could experience degraded performance or intermittent timeouts. We'll update this incident if any issues actually materialize.
- monitoring Jul 18, 2023, 01:28 AM UTC
Update process has started. Error rates and response times are holding at normal levels.
- monitoring Jul 18, 2023, 01:49 AM UTC
Update continuing normally without incident.
- monitoring Jul 18, 2023, 02:39 AM UTC
Beginning the highest risk phase of the update. Error rates and response times holding at normal levels.
- monitoring Jul 18, 2023, 02:47 AM UTC
Upgrade completed without any known issues. Proceeding with post deployment transaction tests.
- resolved Jul 18, 2023, 02:51 AM UTC
Post deployment transactions tests completed successfully. Logs and operations glass shows normal operation. Closing out the incident.