BlockChyp experienced a minor incident on July 18, 2023 affecting Processing Back Ends, lasting 2h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Processing Back Ends
Update timeline
- investigating Jul 18, 2023, 08:44 PM UTC
We are currently experiencing intermittent processing issues. We are working on identifying the root of the problem and implementing a fix.
- resolved Jul 18, 2023, 11:19 PM UTC
Some features included in the new release were more database intensive than anticipated, which had a negative impact on overall performance. The new features were modified to be less resources intensive and redeployed. Response times and error rates have returned to normal levels. BlockChyp engineering staff will monitor the system throughout the evening to ensure that performance remains stable.