BlockChyp experienced a notice incident on December 7, 2023 affecting Processing Back Ends, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Processing Back Ends
Update timeline
- investigating Dec 07, 2023, 04:24 PM UTC
We have witnessed two spikes in processing times that have lasted less than a minute each. This is just a notification to make you aware in case it turns into something bigger later in the day. We are working with our back-end partners to ensure this is being monitored and prioritized appropriately. We will send an update if this progresses.
- resolved Dec 07, 2023, 05:50 PM UTC
The issues were specific to Amex but now appear to be resolved. We will continue to monitor and send out another update if we experience any additional service interruptions. Thank you.