Blockade Labs experienced a minor incident on June 13, 2024, lasting 15m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 13, 2024, 12:56 PM UTC
We are investigating an issue that has resulted in slower-than-usual delivery times for Model 3+ generations. Our team is working to diagnose the issue and will provide updates as we have more information.
- identified Jun 13, 2024, 01:05 PM UTC
We have identified a the issue causing diminished performance for Model 3+ generations. Our team is working on a fix and will resolve the issue shortly. Reason: Sync issue related to a recent software update.
- resolved Jun 13, 2024, 01:11 PM UTC
The incident has been fixed. The service is now fully operational. We apologize for the inconvenience and thank you for your understanding.