Blockade Labs incident

Investigation into degraded performance affecting some generations

Minor Resolved View vendor source →

Blockade Labs experienced a minor incident on March 23, 2025, lasting 19h 43m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2025, 07:10 PM UTC
Resolved
Mar 24, 2025, 02:53 PM UTC
Duration
19h 43m
Detected by Pingoru
Mar 23, 2025, 07:10 PM UTC

Update timeline

  1. investigating Mar 23, 2025, 07:10 PM UTC

    We are investigating a GPU configuration issue that has resulted in degraded performance for some Skybox AI generation request. Our team is working to diagnose the issue and will provide updates as we have more information.

  2. monitoring Mar 23, 2025, 07:52 PM UTC

    We have isolated the issue and restore service whilst we investigate the issue with the affected GPU configurations. Stability in Skybox AI service has been restored.

  3. resolved Mar 24, 2025, 02:53 PM UTC

    After watching the service performance and issue remedy for 24hrs we are declaring the incident concluded. We apologize for any inconvenience caused.