Blockade Labs incident

Identified issue with service configuration resulting in elevated image export errors.

Minor Resolved View vendor source →

Blockade Labs experienced a minor incident on November 30, 2025 affecting Export Services, lasting 2d 15h. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2025, 01:45 AM UTC
Resolved
Dec 02, 2025, 05:04 PM UTC
Duration
2d 15h
Detected by Pingoru
Nov 30, 2025, 01:45 AM UTC

Affected components

Export Services

Update timeline

  1. investigating Nov 30, 2025, 01:45 AM UTC

    We are investigating a instance of higher export failures that has resulted in performance degradation for image export services. Our team is working to diagnose the issue and will provide updates as we have more information.

  2. resolved Dec 02, 2025, 05:04 PM UTC

    The performance degradation with export workers causing export disruption for all file types has been fixed. The service is now fully operational. We apologize for the inconvenience and thank you for your understanding.