Blip incident

Conversational Flow [Low Performace]

Major Resolved View vendor source →

Blip experienced a major incident on August 30, 2025 affecting Bot Builder and Bot Router, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2025, 09:30 PM UTC
Resolved
Aug 30, 2025, 11:26 PM UTC
Duration
1h 56m
Detected by Pingoru
Aug 30, 2025, 09:30 PM UTC

Affected components

Bot BuilderBot Router

Update timeline

  1. investigating Aug 30, 2025, 10:32 PM UTC

    We're currently experiencing poor performance in conversational flow. Impact: Offline Bots

  2. investigating Aug 30, 2025, 10:32 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 30, 2025, 10:54 PM UTC

    A fix has been implemented and we are monitoring.

  4. resolved Aug 30, 2025, 11:26 PM UTC

    This incident has been resolved.