Blend experienced a critical incident on January 13, 2026 affecting Lending Platform, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 13, 2026, 08:23 PM UTC
We are aware of an issue currently impacting all logins(emails and SSO), app creation, eClose, disclosures, and are actively investigating the root cause.
- investigating Jan 13, 2026, 08:45 PM UTC
We are aware of an issue impacting all logins (email and SSO), application creation, eClose, and disclosures. Our team is actively investigating the root cause and will provide updates as more information becomes available.
- investigating Jan 13, 2026, 09:01 PM UTC
We are seeing signs of improvement across impacted services. Our Engineering team remains actively engaged and continues to investigate the root cause. We will share additional updates as more information becomes available.
- investigating Jan 13, 2026, 09:22 PM UTC
We are seeing signs of recovery of Blend Platform logins (email and SSO). Our Engineering team remains actively engaged and continues to investigate Blend Signing Room (RONs) and other affected services. We will share additional updates as more information becomes available.
- resolved Jan 13, 2026, 09:52 PM UTC
All affected services including Blend Signing Room (RONs) and Public API have been recovered.