Bland experienced a major incident on February 19, 2025 affecting API and API and 1 more component, lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Affected components
APIAPIAWS ec2-ap-southeast-2AWS ec2-us-west-2Cloudflare Load Balancing and Monitoring
Update timeline
- investigating Feb 19, 2025, 12:29 AM UTC
We are currently investigating this issue.
- investigating Feb 19, 2025, 12:30 AM UTC
We are continuing to investigate this issue.
- identified Feb 19, 2025, 12:40 AM UTC
We are experiencing login issues and elevated errors on our API, which may temporarily prevent some users from accessing the platform. This issue is limited to logging in and does not impact calls or other functionality. Our team is actively working on a resolution, and we will provide updates as soon as more information is available.
- monitoring Feb 19, 2025, 01:03 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 19, 2025, 01:48 AM UTC
This incident has been resolved.