Bland incident

Outbound Calls are not getting dispatched

Major Resolved View vendor source →

Bland experienced a major incident on May 30, 2025 affecting API and AWS ec2-ap-southeast-2 and 1 more component, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2025, 11:14 PM UTC
Resolved
May 30, 2025, 11:30 PM UTC
Duration
15m
Detected by Pingoru
May 30, 2025, 11:14 PM UTC

Affected components

APIAWS ec2-ap-southeast-2AWS ec2-us-west-2Cloudflare Load Balancing and Monitoring

Update timeline

  1. investigating May 30, 2025, 11:14 PM UTC

    We are currently investigating this issue.

  2. monitoring May 30, 2025, 11:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 30, 2025, 11:30 PM UTC

    The incident has been resolved. There was an issue with our queuing service that was preventing calls from being removed from our queue.