Bland incident

Babel Transcription Issue

Major Resolved View vendor source →

Bland experienced a major incident on July 25, 2025, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2025, 05:30 PM UTC
Resolved
Jul 25, 2025, 07:30 PM UTC
Duration
2h
Detected by Pingoru
Jul 25, 2025, 05:30 PM UTC

Update timeline

  1. resolved Jul 25, 2025, 06:34 PM UTC

    There was an intermittent transcription issue when using Babel due to scaling with our GPU provider, causing audio to not be picked up from the user, that started at 9:30am PST. This has been fully resolved as of 11:30am PST.