Bland incident

Calls degraded

Minor Resolved View vendor source →

Bland experienced a minor incident on August 6, 2025 affecting API and AWS ec2-us-west-2, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2025, 02:59 AM UTC
Resolved
Aug 06, 2025, 03:41 AM UTC
Duration
41m
Detected by Pingoru
Aug 06, 2025, 02:59 AM UTC

Affected components

APIAWS ec2-us-west-2

Update timeline

  1. investigating Aug 06, 2025, 02:59 AM UTC

    A percentage of calls are experiencing higher latency. Issue is being investigated now.

  2. resolved Aug 06, 2025, 03:41 AM UTC

    This incident has been resolved.

  3. postmortem Aug 06, 2025, 03:41 AM UTC

    Some calls were experiencing higher latency, from 7:34pm - 8:35pm, due to an issue with a downstream provider. We have confirmed resolution and set fallbacks to keep latency low if this issue happens again.