Bland incident

Issue with dispatching outbound calls

Critical Resolved View vendor source →

Bland experienced a critical incident on October 20, 2025 affecting API and AWS ec2-us-west-2, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 05:58 PM UTC
Resolved
Oct 20, 2025, 07:00 PM UTC
Duration
1h 2m
Detected by Pingoru
Oct 20, 2025, 05:58 PM UTC

Affected components

APIAWS ec2-us-west-2

Update timeline

  1. identified Oct 20, 2025, 05:58 PM UTC

    Service disruptions with AWS is affecting our upstream provider, causing intermittent issues with dispatching calls.

  2. monitoring Oct 20, 2025, 06:08 PM UTC

    The issue looks to be resolved as of 10:56am PST, and had started at 10:40am PST. We will continue to monitor to confirm.

  3. resolved Oct 20, 2025, 07:00 PM UTC

    This incident has been resolved.