Bland experienced a minor incident on October 23, 2025, lasting 15m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 23, 2025, 12:39 AM UTC
An upstream provider outage, that provides dynamic feature flag components - suffered a failure in their network configurations. We are assessing this dependency and will ensure it can no longer be a failure point for the dispatching of calls. For clarity, we attach their message below: --- 10/22/2025 17:19:00 GMT-0700 (Pacific Daylight Time) : A network issue that is impacting sdk serving configs was found. Engineering Oncall teams are currently investigating. [Update]: Incident is resolved at 5:34 PM PST.