Bland incident

Inbound Voice Fallbacks

Major Resolved View vendor source →

Bland experienced a major incident on February 4, 2026, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2026, 09:52 AM UTC
Resolved
Feb 04, 2026, 11:18 AM UTC
Duration
1h 26m
Detected by Pingoru
Feb 04, 2026, 09:52 AM UTC

Update timeline

  1. resolved Feb 05, 2026, 02:20 AM UTC

    A change to inbound call initialization caused calls to fallback to a default voice rather than the custom voice they were configured with. This impacted the majority of inbound calls from 1:52-3:18 PST.