BitTitan incident

MSPComplete and MigrationWiz landing pages are slow to render intermittently.

Minor Resolved View vendor source →

BitTitan experienced a minor incident on October 19, 2020 affecting BitTitan Website and MSPComplete and 1 more component, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2020, 11:17 PM UTC
Resolved
Oct 20, 2020, 12:01 AM UTC
Duration
44m
Detected by Pingoru
Oct 19, 2020, 11:17 PM UTC

Affected components

BitTitan WebsiteMSPCompleteMigrationWiz

Update timeline

  1. investigating Oct 19, 2020, 11:17 PM UTC

    We have reports of performance being impacted for the Migrationwiz site at this time. Our teams are actively investigating the cause so mitigation steps can be implemented.

  2. identified Oct 19, 2020, 11:31 PM UTC

    Our teams have identified the cause of this incident, and are working towards mitigation steps.

  3. monitoring Oct 19, 2020, 11:46 PM UTC

    Mitigation steps have been implemented, and our teams are actively monitoring to verify this incident is resolved.

  4. monitoring Oct 19, 2020, 11:47 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 20, 2020, 12:01 AM UTC

    This incident is now resolved.