BitTitan experienced a major incident on February 23, 2021 affecting MSPComplete and MigrationWiz, lasting 3h 20m. The incident has been resolved; the full update timeline is below.
Affected components
MSPCompleteMigrationWiz
Update timeline
- investigating Feb 23, 2021, 04:14 AM UTC
We have reports of not being able to apply UMB licenses for the MigrationWiz project line items. Our developer team is actively investigating the cause so mitigation steps can be implemented.
- identified Feb 23, 2021, 04:43 AM UTC
The issue have been identified and we are working on fixing the issue.
- monitoring Feb 23, 2021, 06:33 AM UTC
A fix have been implemented and we are monitoring the results.
- resolved Feb 23, 2021, 07:34 AM UTC
This incident has been resolved.