BitTitan experienced a minor incident on March 24, 2021 affecting MSPComplete and MigrationWiz, lasting 22h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 24, 2021, 05:56 PM UTC
We have reports of performance being impacted for MigrationWiz and MSPComplete at this time. Our teams are actively investigating the cause so mitigation steps can be implemented.
- investigating Mar 24, 2021, 07:55 PM UTC
We are aware of the ongoing performance issues with the MigrationWiz site. Our engineers are still actively investigating this and are working to get this resolved as quickly as possible"
- identified Mar 24, 2021, 09:37 PM UTC
Our teams have identified the cause of this incident, and are working towards mitigation steps.
- monitoring Mar 24, 2021, 11:47 PM UTC
Mitigation steps have been implemented, and our teams are actively monitoring to verify this incident is resolved.
- monitoring Mar 25, 2021, 02:41 AM UTC
Our teams are still actively monitoring to verify this incident is resolved.
- monitoring Mar 25, 2021, 04:34 AM UTC
Our teams are still actively monitoring to verify this incident is resolved.
- monitoring Mar 25, 2021, 06:46 AM UTC
Our teams are still actively monitoring to verify this incident is resolved.
- monitoring Mar 25, 2021, 10:27 AM UTC
Our teams are still actively monitoring to verify this incident is resolved.
- resolved Mar 25, 2021, 04:39 PM UTC
This incident is now resolved.