BitTitan incident

Slow site performance

Minor Resolved View vendor source →

BitTitan experienced a minor incident on May 4, 2021 affecting BitTitan Website and MigrationWiz, lasting 5h 40m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2021, 03:47 PM UTC
Resolved
May 04, 2021, 09:28 PM UTC
Duration
5h 40m
Detected by Pingoru
May 04, 2021, 03:47 PM UTC

Affected components

BitTitan WebsiteMigrationWiz

Update timeline

  1. investigating May 04, 2021, 03:47 PM UTC

    We have reports of performance/availability being impacted for MigrationWiz and BitTitan.com at this time. Our teams are actively investigating the cause so mitigation steps can be implemented.

  2. investigating May 04, 2021, 05:28 PM UTC

    We are continuing to investigate this issue.

  3. identified May 04, 2021, 05:29 PM UTC

    Our teams have identified the cause of this incident, and are working towards mitigation steps.

  4. monitoring May 04, 2021, 07:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 04, 2021, 09:28 PM UTC

    This incident has been resolved.