BitTitan experienced a minor incident on May 5, 2021 affecting BitTitan Website and MigrationWiz, lasting 7h 17m. The incident has been resolved; the full update timeline is below.
Affected components
BitTitan WebsiteMigrationWiz
Update timeline
- investigating May 05, 2021, 03:29 PM UTC
We have identified the issue, and have implemented periodic manual mitigation procedures and a workaround in order to eliminate the impact of service degradations.
- monitoring May 05, 2021, 03:30 PM UTC
We have identified the issue, and have implemented periodic manual mitigation procedures and a workaround in order to eliminate the impact of service degradations.
- monitoring May 05, 2021, 06:48 PM UTC
We are continuing to monitor for any further issues.
- monitoring May 05, 2021, 09:08 PM UTC
Site performance has returned to normal. We are continuing to monitor for any further issues.
- monitoring May 05, 2021, 10:46 PM UTC
This incident is now resolved.
- resolved May 05, 2021, 10:47 PM UTC
This incident is now resolved.