BitTitan incident

Migrations may take longer to start running

Minor Resolved View vendor source →

BitTitan experienced a minor incident on May 14, 2021 affecting MigrationWiz, lasting 4h 29m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2021, 05:59 PM UTC
Resolved
May 14, 2021, 10:29 PM UTC
Duration
4h 29m
Detected by Pingoru
May 14, 2021, 05:59 PM UTC

Affected components

MigrationWiz

Update timeline

  1. investigating May 14, 2021, 05:59 PM UTC

    We have reports of migration performance being impacted and migrations may take longer to start running Our teams are actively investigating the cause so mitigation steps can be implemented

  2. investigating May 14, 2021, 08:02 PM UTC

    We are continuing to investigate this issue.

  3. identified May 14, 2021, 08:15 PM UTC

    Impact was regional to United States datacenters. Migration projects stalled in submitted state have been mitigated and will start processing shortly. Our teams continue to monitor system status.

  4. identified May 14, 2021, 08:15 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring May 14, 2021, 08:15 PM UTC

    Impact was regional to United States datacenters. Migration projects stalled in submitted state have been mitigated and will start processing shortly. Our teams continue to monitor system status.

  6. resolved May 14, 2021, 10:29 PM UTC

    This incident has now been resolved.