BitTitan experienced a major incident on September 16, 2021 affecting DeploymentPro, lasting 2d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 16, 2021, 10:30 PM UTC
We have reports of performance/availability being impacted for DeploymentPro at this time. Our teams are actively investigating the cause so mitigation steps can be implemented.
- investigating Sep 17, 2021, 12:05 AM UTC
We are continuing to investigate this issue.
- identified Sep 17, 2021, 05:46 AM UTC
Our teams have identified the cause of this incident, and are working towards mitigation steps.
- identified Sep 17, 2021, 10:10 AM UTC
Our teams have identified the cause of this incident, and are working towards mitigation steps.
- identified Sep 17, 2021, 02:11 PM UTC
Our teams have identified the cause of this incident, and are working towards mitigation steps.
- identified Sep 17, 2021, 04:08 PM UTC
Our teams have identified the cause of this incident, and are working towards mitigation steps.
- monitoring Sep 17, 2021, 11:06 PM UTC
Mitigation steps have been implemented, and our teams are actively monitoring to verify this incident is resolved. If any users are still affected after 60 minutes, please respond to or create a support ticket for further assistance.
- resolved Sep 19, 2021, 01:36 AM UTC
This incident has been resolved.