BitTitan incident

Encountering errors when starting a migration

Major Resolved View vendor source →

BitTitan experienced a major incident on October 5, 2021 affecting MigrationWiz and MigrationWiz DE, lasting 9h 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2021, 01:22 AM UTC
Resolved
Oct 05, 2021, 10:32 AM UTC
Duration
9h 10m
Detected by Pingoru
Oct 05, 2021, 01:22 AM UTC

Affected components

MigrationWizMigrationWiz DE

Update timeline

  1. investigating Oct 05, 2021, 01:22 AM UTC

    Some customers are facing errors when starting a migration.

  2. identified Oct 05, 2021, 01:26 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 05, 2021, 04:27 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Oct 05, 2021, 08:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 05, 2021, 10:32 AM UTC

    This incident has been resolved.