BitTitan experienced a notice incident on December 8, 2021 affecting MSPComplete and MigrationWiz, lasting 20h 58m. The incident has been resolved; the full update timeline is below.
Affected components
MSPCompleteMigrationWiz
Update timeline
- investigating Dec 08, 2021, 08:29 PM UTC
We have reports of performance/availability being impacted for MigrationWiz and BitTitan.com at this time. This may also cause submitted migrations to take longer than usual to get started Our teams are actively investigating the cause so mitigation steps can be implemented.
- monitoring Dec 09, 2021, 12:15 AM UTC
Mitigation steps have been implemented, and our teams are actively monitoring to verify this incident is resolved.
- monitoring Dec 09, 2021, 02:47 AM UTC
We are continuing to monitor for any further issues.
- monitoring Dec 09, 2021, 09:54 AM UTC
We are continuing to monitor for any further issues.
- resolved Dec 09, 2021, 05:27 PM UTC
This incident has been resolved.