BitTitan incident
Migrations stuck in Submitted / Slowness and Degradation in Performance
BitTitan experienced a minor incident on October 29, 2022 affecting MigrationWiz and MigrationWiz DE, lasting 10h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Oct 29, 2022, 02:19 AM UTC
We are currently experiencing higher than usual Data congestion in our Data Centers. This may result in performance degradation of customer migrations. This is affecting both bittitan.com and bittitan.de data centers. Our Devops team is diligently working on resolving these issues. There is no ETA as of now but we will update this status as we progress.
- monitoring Oct 29, 2022, 04:27 AM UTC
Our Data Centers are currently experiencing higher-than-usual Data congestion. This may result in performance degradation of migrations, including delays when trying to start/stop a migration. This is affecting both bittitan.com and bittitan.de data centers. Our DevOps team is currently working towards a resolution. There is no ETA as of now but we will post updates as we get more information.
- monitoring Oct 29, 2022, 05:47 AM UTC
We are currently experiencing higher-than-usual Data congestion in our Data Centers. This may result in performance degradation of customer migrations. Performance improvement steps have been taken and this is currently restoring queue status back to a stable condition. The situation will continue to improve and we expect it to reach a normal status.
- resolved Oct 29, 2022, 01:19 PM UTC
All the Data Centers are caught up and are processing migrations normally. The issue is now resolved and customers should be able to use MigrationWiz as usual. This Notification is now being set to Resolved. Please reach out to Support, in case of any issues.