BitTitan incident

UMB licenses not getting applied

Minor Resolved View vendor source →

BitTitan experienced a minor incident on March 16, 2023 affecting MigrationWiz, lasting 5h 53m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2023, 08:19 PM UTC
Resolved
Mar 17, 2023, 02:12 AM UTC
Duration
5h 53m
Detected by Pingoru
Mar 16, 2023, 08:19 PM UTC

Affected components

MigrationWiz

Update timeline

  1. investigating Mar 16, 2023, 08:19 PM UTC

    We are currently seeing issues being reported that UMB licenses are not being applied to projects in MigrationWiz. This is currently affecting the UMB licenses only – There are no workarounds at this time. Our tech teams are working to get this sorted at the earliest. We will post an update as we have more details. ETA for next Update : 2Hrs

  2. investigating Mar 16, 2023, 10:36 PM UTC

    We are continuing to investigate this issue. We will post an update as we have more details. ETA for next update: 2Hrs

  3. resolved Mar 17, 2023, 02:12 AM UTC

    The reported issue with UMB licenses stands resolved now. We regret the inconvenience you might have experienced because of this and thanks you for your kind co-operation as always.