BitTitan incident

Intermittent failure of OneDrive to OneDrive Migrations

Minor Resolved View vendor source →

BitTitan experienced a minor incident on October 12, 2023 affecting MigrationWiz, lasting 5d 1h. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2023, 02:18 PM UTC
Resolved
Oct 17, 2023, 03:59 PM UTC
Duration
5d 1h
Detected by Pingoru
Oct 12, 2023, 02:18 PM UTC

Affected components

MigrationWiz

Update timeline

  1. investigating Oct 12, 2023, 02:18 PM UTC

    BitTitan is aware of an issue that is impacting certain OneDrive to OneDrive migrations, and we are reviewing this issue with Microsoft Support. The issue is transient, and the recommended solution is to resubmit your migration first and then try an alternate region within advanced options.

  2. investigating Oct 13, 2023, 01:31 AM UTC

    Investigating - BitTitan is aware of an issue that is impacting certain OneDrive to OneDrive migrations, and we are reviewing this issue with Microsoft Support. The recommended solution is to add the following advanced option in your project. OneDriveProSkipSourceEmailValidation=true

  3. monitoring Oct 16, 2023, 04:23 PM UTC

    BitTitan is aware of an issue that is impacting certain OneDrive to OneDrive migrations, and we are reviewing this issue with Microsoft Support. At this time, the recommended solution is to add the following Advanced Option in your project, if you are migrating metadata and versioning for OneDrive. OneDriveProSkipSourceEmailValidation=true

  4. resolved Oct 17, 2023, 03:59 PM UTC

    This incident has been resolved.