BitTitan incident

Warning: Restriction of Teams Data in Mailbox Migrations

Notice Resolved View vendor source →

BitTitan experienced a notice incident on April 5, 2024 affecting MigrationWiz and MigrationWiz DE, lasting 35d 7h. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2024, 08:51 PM UTC
Resolved
May 11, 2024, 04:30 AM UTC
Duration
35d 7h
Detected by Pingoru
Apr 05, 2024, 08:51 PM UTC

Affected components

MigrationWizMigrationWiz DE

Update timeline

  1. identified Apr 05, 2024, 08:51 PM UTC

    MigrationWiz no longer supports Teams private chat history as part of Mailbox migrations due to Microsoft's restriction on Teams data access through EWS. For more information please review this article here -https://learn.microsoft.com/en-us/exchange/troubleshoot/send-emails/ews-not-support-access-teams-data We are currently developing a replacement feature utilizing updated APIs. However, we do not have an estimated time for the return of Teams Private Chat migration at this moment. Please note that Teams to Teams migrations (excluding Teams Private Chat) are supported as they utilize Microsoft Graph API.

  2. identified May 11, 2024, 04:29 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved May 11, 2024, 04:30 AM UTC

    This incident has been resolved.