Bitrise had 48 outages in the last 2 years totaling 261h 20m of downtime — averaging 2 incidents per month.
There were 48 Bitrise outages since June 12, 2025 totaling 261h 20m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are investigating degraded performance affecting Build Cache in our IAD datacenter. Builds relying on cache may experience slower performance or cache misses.
This incident has been resolved.
We are currently investigating elevated errors observed for the Bitrise Workflow Editor. Users may experience increased HTTP errors, intermittent page load failures, or timeouts when accessing the site. Services impacted: The Workflow Editor may return errors or fail to load. Scope: [All users] Severity: [SEV-1] What we’re doing? Our Engineering teams are actively investigating this incident, monitoring alerts, and tracing requests to identify the root cause. We’re checking recent deploys, logs, CDN, DNS health, and server availability. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.
The issue has been identified. We've deployed a workaround, and the Workflow Editor is now loading normally for all customers. This issue was caused by the ongoing LaunchDarkly incident affecting flag delivery evaluations. We're continuing to monitor and will provide updates as needed.
This incident has been resolved.
We are currently investigating an incident causing elevated errors in Pipelines Services: Build Pipelines Scope: [All users] Severity: [SEV-1] What we’re doing? Our Engineering teams are actively investigating this issue. We’re checking recent deploys, logs, CDN, DNS health, and server availability. We are working on immediate actions to remediate this issue. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.
We mitigated this incident and are currently monitoring our systems. Services: Build Pipelines Scope: [All users] Severity: [SEV-1] What we’re doing Our Engineering teams released a fix to mitigate this incident and are now actively monitoring our systems. When will the next update be available? You can expect a status update approximately 1 hour from now.
This incident has been resolved.
A subset of Bitrise builds are experiencing intermittent DNS failures. Scope: [A subset of users] Severity: [SEV-2] What we’re doing? Our Engineering teams are actively investigating this incident to identify the root cause. We’re checking recent deploys, logs, CDN, DNS health, and server availability. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are experiencing a delay in starting builds on Linux machines, we are investigating the issue.
This incident has been resolved.
In our IAD datacenter, we are experiencing networking connectivity issues. Services: [IAD datacenter] Scope: [some users] Severity: [SEV-2] What we’re doing? Our Engineering teams are working on immediate actions to remediate this issue. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.
This incident has been resolved.
The issue has been identified, and we are working on a fix. In the meantime, adding a previous version of bitrise-step-activate-gradle-remote-cache pinned to version 2.20.13 functions as a workaround.
This incident has been resolved.
We are seeing elevated error rates in Virtual Device Testing steps, resulting from the Google Cloud Tool Results API being intermittently unavailable. We are monitoring the situation.
We improved the handling of transient Firebase errors, Virtual Device Steps are back to normal.
We have observed some malformed data appearing in build logs, we have quickly issues a fix and this has been resolved.
We are currently investigating elevated build queues on Bitrise. Some users may experience longer-than-usual wait times for builds to start, as queued jobs take longer to be picked up. Services: Build start times and queue wait times; build execution itself remains normal once a worker is allocated. Scope: Builds on M4 Pro Stacks Severity: SEV-2 What we’re doing? Our Engineering teams are actively investigating causes, reviewing worker pool utilization, autoscaling events, recent deploys, and any upstream provider issues. We are analyzing metrics and logs to identify bottlenecks like unusually high build volume, throttling from third-party providers, etc. We are working on immediate actions to remediate this issue. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.
This incident has been resolved.
Gradle builds in the ORD data center are experiencing failures with dependency resolution. Some users may experience build failures Services: Gradle Repository Manager Scope: All builds in the ORD data center Severity: SEV-2 What we’re doing? Our Engineering teams are actively investigating root cause. We are working on immediate actions to remediate this issue. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 15 minutes from now.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an incident causing to be unavailable. Services: Data Center Connectivity Severity: SEV-1 What we’re doing? Our Engineering teams are actively investigating this issue. We’re checking recent deploys, logs, CDN, DNS health, and server availability. We are working on immediate actions to remediate this issue. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue affecting artifact uploads in Release Management Store Releases. Most uploads are failing because valid requests to the Google Play AndroidPublisher API are incorrectly being marked as expired.
We are continuing to investigate this issue.
This incident has been resolved.
We mitigated this incident and are currently monitoring our systems to resolve HTTP errors, intermittent page load failures, or timeouts when accessing the site. Services: Build details pages on app.bitrise.io are failing to load. Scope: Subset of users Severity: SEV-1 What we’re doing Our Engineering teams released a fix to mitigate this incident and are now actively monitoring our systems. When will the next update be available? You can expect a status update approximately 1 hour from now.
This incident has been resolved.
We are currently investigating a service disruption affecting account, team, and billing features on the Bitrise website. Users may observe their credits/build not being refreshed at the start of their billing cycle. Services: Features related to managing account details, teams and team members, billing and payments. Scope: A subset of users Severity: SEV-2 What we’re doing? Our Engineering teams are actively investigating this incident, monitoring alerts, and tracing requests to identify the root cause. We’re checking recent deploys, logs, CDN, DNS health, and server availability. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating elevated build queues on Bitrise. Some users may experience longer-than-usual wait times for builds to start, as queued jobs take longer to be picked up. Services: Build start times and queue wait times; build execution itself remains normal once a worker is allocated. Scope: Queues on standard, elite, and elite-xl machines Severity: [SEV-2] What we’re doing? Our Engineering teams are actively investigating causes, reviewing worker pool utilization, autoscaling events, recent deploys, and any upstream provider issues. We are analyzing metrics and logs to identify bottlenecks like unusually high build volume, throttling from third-party providers, etc. We are working on immediate actions to remediate this issue. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.
We identified the root cause of elevated build queues on Bitrise. Some users may experience longer-than-usual wait times for builds to start, as queued jobs take longer to be picked up. Services: Build start times and queue wait times; build execution itself remains normal once a worker is allocated. Scope: Queues on standard, elite, and elite-xl machines Severity: SEV-2 What we’re doing? Our Engineering teams identified the root cause and are now actively working on mitigations to restore stability across all affected services. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.
This incident is now resolved, and impacted services are now operating without issues. Our teams identified the root cause, released a fix, and were monitoring our systems continuously to ensure the mitigation is safe. We'll conduct an internal post-mortem to understand what happened and learn how to avoid a similar outage in the future. Thank you for your patience and understanding. If you encounter any issues, please reach out to our Support team: https://support.bitrise.io/en/
We have noticed build related issues with our web UI, starting new builds, incoming webhooks, and accessing build artifacts of running builds. We are currently investigating.
We managed to attribute the high error rate to an incident affecting Google Kubernetes Engine.
Google has applied a workaround, and error rates are decreasing. Operations are returning to normal.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have noticed an increased error rate when triggering builds, we are investigating the issue.
This incident has been resolved.
We are currently investigating an incident causing the Pipelines API endpoint to be unavailable Services: Bitrise API Scope: some users Severity: SEV-2 What we’re doing? Our Engineering teams are actively investigating this issue. We’re checking recent deploys, logs, CDN, DNS health, and server availability. We are working on immediate actions to remediate this issue. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We observed high error rates affecting our static site (bitrise.io) due to Cloudflare’s incident between 8:56 - 9:12 UTC app.bitrise.io was unaffected
We are currently investigating an incident that is causing issues with passing values to environment variables. The team is working on a fix. Services: Environment Variables Scope: All users Severity: SEV-2 What we’re doing? Our Engineering teams are actively investigating this issue. We are working on immediate actions to remediate this issue. When will the next update be available? You can expect a status update approximately 1 hour from now.
This incident is now resolved and impacted services are now operating without issues. Our teams identified the root cause, released a fix and were monitoring our systems continuously to ensure the mitigation is safe. We'll conduct an internal post-mortem to understand what happened and learn how to avoid a similar outage in the future. Thank you for your patience and understanding. If you encounter any issues, please reach out to our Support team: https://support.bitrise.io/en/