Bitrise had 47 outages in the last 2 years totaling 271h 38m of downtime — averaging 1.9 incidents per month.
There were 47 Bitrise outages since May 23, 2025 totaling 271h 38m of downtime. Each is summarised below — incident details, duration, and resolution information.
The issue has been identified, and we are working on a fix. In the meantime, adding a previous version of bitrise-step-activate-gradle-remote-cache pinned to version 2.20.13 functions as a workaround.
This incident has been resolved.
We are seeing elevated error rates in Virtual Device Testing steps, resulting from the Google Cloud Tool Results API being intermittently unavailable. We are monitoring the situation.
We improved the handling of transient Firebase errors, Virtual Device Steps are back to normal.
We have observed some malformed data appearing in build logs, we have quickly issues a fix and this has been resolved.
We are currently investigating elevated build queues on Bitrise. Some users may experience longer-than-usual wait times for builds to start, as queued jobs take longer to be picked up. Services: Build start times and queue wait times; build execution itself remains normal once a worker is allocated. Scope: Builds on M4 Pro Stacks Severity: SEV-2 What we’re doing? Our Engineering teams are actively investigating causes, reviewing worker pool utilization, autoscaling events, recent deploys, and any upstream provider issues. We are analyzing metrics and logs to identify bottlenecks like unusually high build volume, throttling from third-party providers, etc. We are working on immediate actions to remediate this issue. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.
This incident has been resolved.
Gradle builds in the ORD data center are experiencing failures with dependency resolution. Some users may experience build failures Services: Gradle Repository Manager Scope: All builds in the ORD data center Severity: SEV-2 What we’re doing? Our Engineering teams are actively investigating root cause. We are working on immediate actions to remediate this issue. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 15 minutes from now.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an incident causing to be unavailable. Services: Data Center Connectivity Severity: SEV-1 What we’re doing? Our Engineering teams are actively investigating this issue. We’re checking recent deploys, logs, CDN, DNS health, and server availability. We are working on immediate actions to remediate this issue. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue affecting artifact uploads in Release Management Store Releases. Most uploads are failing because valid requests to the Google Play AndroidPublisher API are incorrectly being marked as expired.
We are continuing to investigate this issue.
This incident has been resolved.
We mitigated this incident and are currently monitoring our systems to resolve HTTP errors, intermittent page load failures, or timeouts when accessing the site. Services: Build details pages on app.bitrise.io are failing to load. Scope: Subset of users Severity: SEV-1 What we’re doing Our Engineering teams released a fix to mitigate this incident and are now actively monitoring our systems. When will the next update be available? You can expect a status update approximately 1 hour from now.
This incident has been resolved.
We are currently investigating a service disruption affecting account, team, and billing features on the Bitrise website. Users may observe their credits/build not being refreshed at the start of their billing cycle. Services: Features related to managing account details, teams and team members, billing and payments. Scope: A subset of users Severity: SEV-2 What we’re doing? Our Engineering teams are actively investigating this incident, monitoring alerts, and tracing requests to identify the root cause. We’re checking recent deploys, logs, CDN, DNS health, and server availability. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating elevated build queues on Bitrise. Some users may experience longer-than-usual wait times for builds to start, as queued jobs take longer to be picked up. Services: Build start times and queue wait times; build execution itself remains normal once a worker is allocated. Scope: Queues on standard, elite, and elite-xl machines Severity: [SEV-2] What we’re doing? Our Engineering teams are actively investigating causes, reviewing worker pool utilization, autoscaling events, recent deploys, and any upstream provider issues. We are analyzing metrics and logs to identify bottlenecks like unusually high build volume, throttling from third-party providers, etc. We are working on immediate actions to remediate this issue. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.
We identified the root cause of elevated build queues on Bitrise. Some users may experience longer-than-usual wait times for builds to start, as queued jobs take longer to be picked up. Services: Build start times and queue wait times; build execution itself remains normal once a worker is allocated. Scope: Queues on standard, elite, and elite-xl machines Severity: SEV-2 What we’re doing? Our Engineering teams identified the root cause and are now actively working on mitigations to restore stability across all affected services. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.
This incident is now resolved, and impacted services are now operating without issues. Our teams identified the root cause, released a fix, and were monitoring our systems continuously to ensure the mitigation is safe. We'll conduct an internal post-mortem to understand what happened and learn how to avoid a similar outage in the future. Thank you for your patience and understanding. If you encounter any issues, please reach out to our Support team: https://support.bitrise.io/en/
We have noticed build related issues with our web UI, starting new builds, incoming webhooks, and accessing build artifacts of running builds. We are currently investigating.
We managed to attribute the high error rate to an incident affecting Google Kubernetes Engine.
Google has applied a workaround, and error rates are decreasing. Operations are returning to normal.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have noticed an increased error rate when triggering builds, we are investigating the issue.
This incident has been resolved.
We are currently investigating an incident causing the Pipelines API endpoint to be unavailable Services: Bitrise API Scope: some users Severity: SEV-2 What we’re doing? Our Engineering teams are actively investigating this issue. We’re checking recent deploys, logs, CDN, DNS health, and server availability. We are working on immediate actions to remediate this issue. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We observed high error rates affecting our static site (bitrise.io) due to Cloudflare’s incident between 8:56 - 9:12 UTC app.bitrise.io was unaffected
We are currently investigating an incident that is causing issues with passing values to environment variables. The team is working on a fix. Services: Environment Variables Scope: All users Severity: SEV-2 What we’re doing? Our Engineering teams are actively investigating this issue. We are working on immediate actions to remediate this issue. When will the next update be available? You can expect a status update approximately 1 hour from now.
This incident is now resolved and impacted services are now operating without issues. Our teams identified the root cause, released a fix and were monitoring our systems continuously to ensure the mitigation is safe. We'll conduct an internal post-mortem to understand what happened and learn how to avoid a similar outage in the future. Thank you for your patience and understanding. If you encounter any issues, please reach out to our Support team: https://support.bitrise.io/en/
We are currently investigating an incident causing Android builds to hang/fail. Services: Android builds seem to be affected on macOS only. Scope: Some users might experience issues. Severity: SEV-1 What we’re doing? Our Engineering teams are actively investigating this issue. We’re checking recent deploys, logs, and server availability. We are working on immediate actions to remediate this issue. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating slower response times on the Bitrise website at app.bitrise.io. Users may experience increased HTTP errors, intermittent page load failures, or timeouts when accessing the site. Services impacted: Website pages on app.bitrise.io, including sign-up and sign-in, and the Workflow Editor may return errors or fail to load. Scope: [All users] Severity: [SEV-1] What we’re doing? Our Engineering teams are actively investigating this incident and have identified the root cause. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.
This incident has been resolved.
We identified the root cause of elevated build queues on M4 Pro. Some users may experience longer-than-usual wait times for builds to start, as queued jobs take longer to be picked up due to the Cloudflare outage experienced earlier today, which has resulted in a larger number of builds being run at this time. Services: Build start times and queue wait times; build execution itself remains normal once a worker is allocated. Scope: M4 Pro Machines Severity: SEV-2 What we’re doing? Our Engineering teams identified the root cause and are now actively working on mitigations to restore stability across all affected services. We will perform validated mitigations as soon as they are determined safe. We will be adding more M4 Pro capacity by next week. When will the next update be available? You can expect a status update approximately 1 hour from now.
We’re continuing to address the elevated build queue times, but wait times have now dropped to approximately 6-7 minutes across most queues. Our engineering team is monitoring the queues closely and is working on full remediation. We’ll keep you posted with further updates. Thank you for your patience.
Wait times have now dropped to approximately 30 seconds across most queues. This incident has been resolved.
We are currently investigating the web application being unavailable
We are aware that the web app error is due to a current Cloudflare Global Network outage
We have stopped routing traffic through Cloudflare, and most of our services are now functioning normally. Our team is monitoring performance and completing final checks.
We are no longer observing errors in increased latency related to the Cloudflare outage. We have re-enabled our Cloudflare services that were temporarily disabled.
This incident has been resolved.
We mitigated this incident and are currently monitoring our systems to resolve the elevated build queue times on Mac stacks. Services: Build start times and Mac stack queue wait times Scope: Builds on Mac stacks Severity: SEV-1 What we’re doing Our Engineering teams released a fix to mitigate this incident and now actively monitoring our systems. When will the next update be available? You can expect a status update in 30 minutes.
This incident has been resolved.
We are currently investigating elevated build queues on Bitrise. Some users may experience longer-than-usual wait times for builds to start, as queued jobs take longer to be picked up. What’s happening? Services: Build start times and queue wait times; build execution itself remains normal once a worker is allocated. Scope: Builds on M4 Pro machines Severity: SEV-2 What we’re doing? Our Engineering teams are actively investigating causes, reviewing worker pool utilization, autoscaling events, recent deploys, and any upstream provider issues. We are analyzing metrics and logs to identify bottlenecks like unusually high build volume, throttling from third-party providers, etc. We are working on immediate actions to remediate this issue. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.
This incident has been resolved.