Elevated error rate with Android builds
Affected: ⚙️ Builds (CI)
Bitrise Outage History
Bitrise is up right nowBitrise had 37 outages in the last 2 years totaling 117h 16m of downtime — averaging 1.5 incidents per month.
There were 37 Bitrise outages since June 11, 2025 totaling 117h 16m of downtime. Each is summarised below — incident details, duration, and resolution information.
Elevated error rates for Android builds
Affected: ⚙️ Builds (CI)
Timeline · 5 updates
Elevated error rates on build details page
Affected: ⚙️ Builds (CI)
Timeline · 2 updates
- monitoring Apr 28, 2026, 12:29 PM UTC
We mitigated this incident and are currently monitoring our systems to resolve HTTP errors, intermittent page load failures, or timeouts when accessing the site. Services: Build details pages on app.bitrise.io are failing to load. Scope: Subset of users Severity: SEV-1 What we’re doing Our Engineering teams released a fix to mitigate this incident and are now actively monitoring our systems. When will the next update be available? You can expect a status update approximately 1 hour from now.
- resolved Apr 28, 2026, 05:27 PM UTC
This incident has been resolved.
Experiencing issues with billing cycle refreshing credits/builds for certain Bitrise plans
Affected: 👥 Account Management
Timeline · 3 updates
- investigating Apr 20, 2026, 04:37 PM UTC
We are currently investigating a service disruption affecting account, team, and billing features on the Bitrise website. Users may observe their credits/build not being refreshed at the start of their billing cycle. Services: Features related to managing account details, teams and team members, billing and payments. Scope: A subset of users Severity: SEV-2 What we’re doing? Our Engineering teams are actively investigating this incident, monitoring alerts, and tracing requests to identify the root cause. We’re checking recent deploys, logs, CDN, DNS health, and server availability. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.
- identified Apr 20, 2026, 04:37 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 20, 2026, 07:45 PM UTC
This incident has been resolved.
Elevated Queue Times on Linux Machines
Affected: ⚙️ Builds (CI)
Timeline · 3 updates
- investigating Apr 15, 2026, 08:23 PM UTC
We are currently investigating elevated build queues on Bitrise. Some users may experience longer-than-usual wait times for builds to start, as queued jobs take longer to be picked up. Services: Build start times and queue wait times; build execution itself remains normal once a worker is allocated. Scope: Queues on standard, elite, and elite-xl machines Severity: [SEV-2] What we’re doing? Our Engineering teams are actively investigating causes, reviewing worker pool utilization, autoscaling events, recent deploys, and any upstream provider issues. We are analyzing metrics and logs to identify bottlenecks like unusually high build volume, throttling from third-party providers, etc. We are working on immediate actions to remediate this issue. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.
- identified Apr 15, 2026, 08:43 PM UTC
We identified the root cause of elevated build queues on Bitrise. Some users may experience longer-than-usual wait times for builds to start, as queued jobs take longer to be picked up. Services: Build start times and queue wait times; build execution itself remains normal once a worker is allocated. Scope: Queues on standard, elite, and elite-xl machines Severity: SEV-2 What we’re doing? Our Engineering teams identified the root cause and are now actively working on mitigations to restore stability across all affected services. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.
- resolved Apr 15, 2026, 08:54 PM UTC
This incident is now resolved, and impacted services are now operating without issues. Our teams identified the root cause, released a fix, and were monitoring our systems continuously to ensure the mitigation is safe. We'll conduct an internal post-mortem to understand what happened and learn how to avoid a similar outage in the future. Thank you for your patience and understanding. If you encounter any issues, please reach out to our Support team: https://support.bitrise.io/en/
Build Issues
Affected: ⚙️ Builds (CI)
Timeline · 4 updates
- investigating Mar 09, 2026, 12:21 PM UTC
We have noticed build related issues with our web UI, starting new builds, incoming webhooks, and accessing build artifacts of running builds. We are currently investigating.
- identified Mar 09, 2026, 12:27 PM UTC
We managed to attribute the high error rate to an incident affecting Google Kubernetes Engine.
- monitoring Mar 09, 2026, 12:31 PM UTC
Google has applied a workaround, and error rates are decreasing. Operations are returning to normal.
- resolved Mar 09, 2026, 03:41 PM UTC
This incident has been resolved.
Deploy to Bitrise step failing due to network issues
Affected: ⚙️ Builds (CI)
Timeline · 4 updates
- investigating Mar 05, 2026, 11:43 AM UTC
We are currently investigating this issue.
- identified Mar 05, 2026, 12:03 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 05, 2026, 12:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 05, 2026, 12:14 PM UTC
This incident has been resolved.
Increase build queues on all Stacks
Affected: ⚙️ Builds (CI)
Timeline · 2 updates
- monitoring Mar 02, 2026, 03:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 02, 2026, 05:32 PM UTC
This incident has been resolved.
Increased error rates in build triggering.
Affected: ⚙️ Builds (CI)
Timeline · 2 updates
- investigating Mar 02, 2026, 11:37 AM UTC
We have noticed an increased error rate when triggering builds, we are investigating the issue.
- resolved Mar 02, 2026, 11:46 AM UTC
This incident has been resolved.
Issues with Pipelines API Endpoint
Affected: ⚙️ Builds (CI)
Timeline · 4 updates
- investigating Feb 11, 2026, 02:59 PM UTC
We are currently investigating an incident causing the Pipelines API endpoint to be unavailable Services: Bitrise API Scope: some users Severity: SEV-2 What we’re doing? Our Engineering teams are actively investigating this issue. We’re checking recent deploys, logs, CDN, DNS health, and server availability. We are working on immediate actions to remediate this issue. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.
- identified Feb 11, 2026, 04:05 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 11, 2026, 05:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 11, 2026, 05:48 PM UTC
This incident has been resolved.
www.bitrise.io down
Timeline · 1 update
- resolved Dec 05, 2025, 03:01 PM UTC
We observed high error rates affecting our static site (bitrise.io) due to Cloudflare’s incident between 8:56 - 9:12 UTC app.bitrise.io was unaffected
Issues with passing values to environment variables
Affected: ⚙️ Builds (CI)
Timeline · 2 updates
- identified Dec 03, 2025, 10:18 AM UTC
We are currently investigating an incident that is causing issues with passing values to environment variables. The team is working on a fix. Services: Environment Variables Scope: All users Severity: SEV-2 What we’re doing? Our Engineering teams are actively investigating this issue. We are working on immediate actions to remediate this issue. When will the next update be available? You can expect a status update approximately 1 hour from now.
- resolved Dec 03, 2025, 10:59 AM UTC
This incident is now resolved and impacted services are now operating without issues. Our teams identified the root cause, released a fix and were monitoring our systems continuously to ensure the mitigation is safe. We'll conduct an internal post-mortem to understand what happened and learn how to avoid a similar outage in the future. Thank you for your patience and understanding. If you encounter any issues, please reach out to our Support team: https://support.bitrise.io/en/
Users might experience issues with Android builds hanging
Affected: ⚙️ Builds (CI)
Timeline · 4 updates
- investigating Nov 26, 2025, 04:09 PM UTC
We are currently investigating an incident causing Android builds to hang/fail. Services: Android builds seem to be affected on macOS only. Scope: Some users might experience issues. Severity: SEV-1 What we’re doing? Our Engineering teams are actively investigating this issue. We’re checking recent deploys, logs, and server availability. We are working on immediate actions to remediate this issue. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.
- identified Nov 26, 2025, 07:01 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 27, 2025, 01:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 27, 2025, 02:28 PM UTC
This incident has been resolved.
Slower response times on Bitrise web app and REST API
Affected: ⚙️ Builds (CI)
Timeline · 2 updates
- identified Nov 25, 2025, 05:18 PM UTC
We are currently investigating slower response times on the Bitrise website at app.bitrise.io. Users may experience increased HTTP errors, intermittent page load failures, or timeouts when accessing the site. Services impacted: Website pages on app.bitrise.io, including sign-up and sign-in, and the Workflow Editor may return errors or fail to load. Scope: [All users] Severity: [SEV-1] What we’re doing? Our Engineering teams are actively investigating this incident and have identified the root cause. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.
- resolved Nov 25, 2025, 05:20 PM UTC
This incident has been resolved.
Long waiting times on M4 Pro machine (queue) builds
Affected: ⚙️ Builds (CI)
Timeline · 3 updates
- identified Nov 18, 2025, 05:20 PM UTC
We identified the root cause of elevated build queues on M4 Pro. Some users may experience longer-than-usual wait times for builds to start, as queued jobs take longer to be picked up due to the Cloudflare outage experienced earlier today, which has resulted in a larger number of builds being run at this time. Services: Build start times and queue wait times; build execution itself remains normal once a worker is allocated. Scope: M4 Pro Machines Severity: SEV-2 What we’re doing? Our Engineering teams identified the root cause and are now actively working on mitigations to restore stability across all affected services. We will perform validated mitigations as soon as they are determined safe. We will be adding more M4 Pro capacity by next week. When will the next update be available? You can expect a status update approximately 1 hour from now.
- identified Nov 18, 2025, 06:18 PM UTC
We’re continuing to address the elevated build queue times, but wait times have now dropped to approximately 6-7 minutes across most queues. Our engineering team is monitoring the queues closely and is working on full remediation. We’ll keep you posted with further updates. Thank you for your patience.
- resolved Nov 18, 2025, 08:38 PM UTC
Wait times have now dropped to approximately 30 seconds across most queues. This incident has been resolved.
Bitrise web application (app.bitrise.io) unavailable
Affected: ⚙️ Builds (CI)
Timeline · 5 updates
- investigating Nov 18, 2025, 11:53 AM UTC
We are currently investigating the web application being unavailable
- identified Nov 18, 2025, 11:58 AM UTC
We are aware that the web app error is due to a current Cloudflare Global Network outage
- monitoring Nov 18, 2025, 03:17 PM UTC
We have stopped routing traffic through Cloudflare, and most of our services are now functioning normally. Our team is monitoring performance and completing final checks.
- monitoring Nov 18, 2025, 08:35 PM UTC
We are no longer observing errors in increased latency related to the Cloudflare outage. We have re-enabled our Cloudflare services that were temporarily disabled.
- resolved Nov 18, 2025, 08:36 PM UTC
This incident has been resolved.
Long waiting times on Mac stacks due to degraded VM startup
Affected: ⚙️ Builds (CI)
Timeline · 2 updates
- monitoring Nov 10, 2025, 11:10 AM UTC
We mitigated this incident and are currently monitoring our systems to resolve the elevated build queue times on Mac stacks. Services: Build start times and Mac stack queue wait times Scope: Builds on Mac stacks Severity: SEV-1 What we’re doing Our Engineering teams released a fix to mitigate this incident and now actively monitoring our systems. When will the next update be available? You can expect a status update in 30 minutes.
- resolved Nov 10, 2025, 11:14 AM UTC
This incident has been resolved.
Queues on M4 Pro
Affected: ⚙️ Builds (CI)
Timeline · 2 updates
- investigating Oct 30, 2025, 04:18 PM UTC
We are currently investigating elevated build queues on Bitrise. Some users may experience longer-than-usual wait times for builds to start, as queued jobs take longer to be picked up. What’s happening? Services: Build start times and queue wait times; build execution itself remains normal once a worker is allocated. Scope: Builds on M4 Pro machines Severity: SEV-2 What we’re doing? Our Engineering teams are actively investigating causes, reviewing worker pool utilization, autoscaling events, recent deploys, and any upstream provider issues. We are analyzing metrics and logs to identify bottlenecks like unusually high build volume, throttling from third-party providers, etc. We are working on immediate actions to remediate this issue. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.
- resolved Oct 30, 2025, 05:55 PM UTC
This incident has been resolved.
Queues on m4 Pro
Affected: ⚙️ Builds (CI)
Timeline · 2 updates
- investigating Oct 28, 2025, 04:21 PM UTC
We are currently experiencing capacity issues on M4 Pro machines. Launching builds might be delayed.
- resolved Oct 28, 2025, 07:04 PM UTC
This incident has been resolved.
Git operations over ssh seeing increased latency on github.com
Affected: GitHub Git Operations
Timeline · 2 updates
- investigating Oct 24, 2025, 09:48 AM UTC
Github is currently experiencing issues, which could also affect Bitrise builds using Github ssh: https://www.githubstatus.com/incidents/n7hf73qtpz2l
- resolved Oct 24, 2025, 12:23 PM UTC
This incident has been resolved.
Customers May Experience Issues Reaching Support via Intercom due to AWS outage
Affected: Bitrise Support Center
Timeline · 3 updates
- identified Oct 20, 2025, 04:27 PM UTC
Our customer communication platform, Intercom, is currently experiencing disruptions due to a widespread AWS outage affecting multiple services globally. As a result, some users may encounter issues reaching our Support team through the in-app chat (Messenger). We are closely monitoring the situation and will restore full communication as soon as Intercom’s services are back online. Thank you for your patience and understanding.
- identified Oct 20, 2025, 05:04 PM UTC
While Intercom is unavailable, if you have a pressing or time-sensitive issue, please reach out to us at [email protected] so we can assist you as quickly as possible. For non-urgent inquiries, we kindly ask that you wait until Intercom services are restored and contact us via the Intercom Messenger once it’s back online. We’re monitoring the situation closely and will update this page as soon as normal communication is restored. Thank you for your patience and understanding.
- resolved Oct 20, 2025, 11:37 PM UTC
This incident has been resolved.
AWS outage
Timeline · 2 updates
- investigating Oct 20, 2025, 10:10 AM UTC
Due to an AWS outage, our 4rd party billing service provider is down. Biling and subscription management is not available. Builds are running without issues.
- resolved Oct 20, 2025, 02:24 PM UTC
This incident has been resolved.
Users might experience issues with the Workflow Editor
Timeline · 2 updates
- monitoring Oct 14, 2025, 04:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 14, 2025, 05:16 PM UTC
This incident has been resolved.
Build Cache invocations webpage loading issues
Affected: Build Cache
Timeline · 2 updates
- investigating Oct 02, 2025, 12:31 PM UTC
Bitrise users may experience a loading issue with the Build Cache webpage. We are investigating the cause of the issue. The Build Cache functionality itself is not affected
- resolved Oct 02, 2025, 12:43 PM UTC
This incident has been resolved.
Update on Issue with Flagged Accounts
Affected: ⚙️ Builds (CI)
Timeline · 3 updates
- identified Sep 08, 2025, 05:08 PM UTC
If your workspace was affected by the recent incident over the weekend (https://status.bitrise.io/incidents/ynhyzdmqnx2r) and you experience invalid token errors for Webhooks or PATs, we are working on the resolution - but in the meantime, you can generate new webhooks and tokens at any time.
- identified Sep 08, 2025, 05:08 PM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 08, 2025, 06:55 PM UTC
This incident has been resolved.