Bitrise incident
We are experiencing elevated error rates due to Google Service Outage
Bitrise experienced a major incident on June 12, 2025, lasting 3h 36m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 12, 2025, 06:20 PM UTC
We're experiencing an elevated level of errors and are currently looking into the issue. This may cause builds not to start.
- identified Jun 12, 2025, 06:41 PM UTC
We have identified that the recent increase in error rates is directly related to an ongoing outage with Google's services. Our investigation confirms that the root cause of these elevated errors stems from disruptions within Google's cloud infrastructure. Our teams are closely monitoring the situation. We understand the impact this has on your operations and appreciate your patience as this issue is being addressed. We will provide further updates as more information becomes available or when service is fully restored. Thank you for your understanding.
- identified Jun 12, 2025, 08:03 PM UTC
Google engineers have identified the root cause and have applied appropriate mitigations. They are still working on resolving the issue, and our engineers are actively monitoring the situation.
- identified Jun 12, 2025, 08:50 PM UTC
We’re seeing signs of recovery across our services following the Google Cloud outage. Some functionality has been restored, but we are still observing intermittent errors. Our team is actively working to ensure a smooth and complete recovery. We’ll continue to provide updates as we make progress.
- resolved Jun 12, 2025, 09:57 PM UTC
All systems are working again. The impact of the Google outage will be investigated and anything remaining will be mitigated by our team. Thank you for your patience!