Bitly incident

Problems with Link-In-Bio

Critical Resolved View vendor source →

Bitly experienced a critical incident on July 24, 2023 affecting Bitly Pages, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2023, 03:44 PM UTC
Resolved
Jul 24, 2023, 04:46 PM UTC
Duration
1h 1m
Detected by Pingoru
Jul 24, 2023, 03:44 PM UTC

Affected components

Bitly Pages

Update timeline

  1. investigating Jul 24, 2023, 03:44 PM UTC

    Hi community. We are aware of a service outage specifically impacting our Link In Bio product. We’re looking into this now and will share an update within 30 minutes.

  2. identified Jul 24, 2023, 04:00 PM UTC

    The issue has been identified and a fix is being implemented

  3. monitoring Jul 24, 2023, 04:14 PM UTC

    Link-in-bio pages are serving again. We are monitoring page renders to ensure the issue is resolved

  4. resolved Jul 24, 2023, 04:46 PM UTC

    This incident has been resolved