Bitly incident

Problems with Link-in-bio

Critical Resolved View vendor source →

Bitly experienced a critical incident on July 26, 2023 affecting Bitly Pages, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2023, 05:12 PM UTC
Resolved
Jul 26, 2023, 06:02 PM UTC
Duration
49m
Detected by Pingoru
Jul 26, 2023, 05:12 PM UTC

Affected components

Bitly Pages

Update timeline

  1. investigating Jul 26, 2023, 05:12 PM UTC

    Hi community. We are aware of a service outage specifically impacting serving of Link-in-bio pages. We’re looking into this now and will share an update within 30 minutes.

  2. identified Jul 26, 2023, 05:27 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 26, 2023, 05:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 26, 2023, 06:02 PM UTC

    This incident has been resolved.