Bitly incident

Problems with Link-in-bio

Major Resolved View vendor source →

Bitly experienced a major incident on October 30, 2023 affecting Bitly Pages, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2023, 06:16 PM UTC
Resolved
Oct 30, 2023, 06:52 PM UTC
Duration
36m
Detected by Pingoru
Oct 30, 2023, 06:16 PM UTC

Affected components

Bitly Pages

Update timeline

  1. identified Oct 30, 2023, 06:16 PM UTC

    Hi community. We are aware of a service outage specifically impacting serving of Link-in-bio pages on custom domains. We’re looking into this now and will share an update within 30 minutes.

  2. monitoring Oct 30, 2023, 06:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 30, 2023, 06:52 PM UTC

    This incident has been resolved.