Bitly incident

Issues with completing account sign up

Major Resolved View vendor source →

Bitly experienced a major incident on December 2, 2023 affecting Website (Bitly.com), lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2023, 01:33 AM UTC
Resolved
Dec 02, 2023, 02:21 AM UTC
Duration
47m
Detected by Pingoru
Dec 02, 2023, 01:33 AM UTC

Affected components

Website (Bitly.com)

Update timeline

  1. investigating Dec 02, 2023, 01:33 AM UTC

    Hi community. We’re seeing indications of errors affecting users attempting to sign up for an account . We’re looking into this now and will share an update within 30 minutes.

  2. monitoring Dec 02, 2023, 01:58 AM UTC

    Good news, community: if you were impacted by the earlier account sign up issue, you should now be able to access our services without any problems. Thanks for bearing with us! For more info on this incident please see our status page: status.bitly.com

  3. resolved Dec 02, 2023, 02:21 AM UTC

    This incident has been resolved.