Bitly incident

Issues affecting account creation

Notice Resolved View vendor source →

Bitly experienced a notice incident on October 19, 2023 affecting Website (Bitly.com), lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2023, 05:29 PM UTC
Resolved
Oct 19, 2023, 06:00 PM UTC
Duration
31m
Detected by Pingoru
Oct 19, 2023, 05:29 PM UTC

Affected components

Website (Bitly.com)

Update timeline

  1. investigating Oct 19, 2023, 05:29 PM UTC

    Hi community. We’re investigating an issue that is preventing some users from creating accounts. We’re looking into this now and will share an update within 30 minutes.

  2. identified Oct 19, 2023, 05:37 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 19, 2023, 05:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 19, 2023, 06:00 PM UTC

    This incident has been resolved.