Bitly experienced a major incident on December 4, 2023 affecting Website (Bitly.com), lasting 3h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Website (Bitly.com)
Update timeline
- investigating Dec 04, 2023, 02:56 PM UTC
We are currently investigating this issue.
- identified Dec 04, 2023, 04:04 PM UTC
We have identified an issue causing some users to receive connection or SSL errors accessing bitly.com and are working on resolving the issue.
- monitoring Dec 04, 2023, 04:28 PM UTC
We have identified the issue causing some DNS responses to be incorrect for bitly.com and have worked with our vendor to apply a fix.
- resolved Dec 04, 2023, 06:12 PM UTC
This incident has been resolved.