Bitly incident

Issues with completing account sign up

Minor Resolved View vendor source →

Bitly experienced a minor incident on December 6, 2023 affecting Website (Bitly.com), lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2023, 01:29 PM UTC
Resolved
Dec 06, 2023, 02:10 PM UTC
Duration
41m
Detected by Pingoru
Dec 06, 2023, 01:29 PM UTC

Affected components

Website (Bitly.com)

Update timeline

  1. investigating Dec 06, 2023, 01:29 PM UTC

    Hi community. We’re seeing indications of errors affecting users attempting to sign up for an account . We’re looking into this now and will share an update within 30 minutes.

  2. identified Dec 06, 2023, 01:52 PM UTC

    We have identified the issue and are working to mitigate the issues.

  3. monitoring Dec 06, 2023, 01:56 PM UTC

    A fix has been implemented, we are monitoring the results.

  4. resolved Dec 06, 2023, 02:10 PM UTC

    This incident has been resolved.