Bitly experienced a minor incident on April 1, 2024 affecting Website (Bitly.com), lasting 3h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Website (Bitly.com)
Update timeline
- identified Apr 01, 2024, 10:28 AM UTC
We are currently experience issues with our 3rd party billing provider which is intermittently affecting various billing related actions (upgrading to paid plans, retrieving billing information, etc). The provider has acknowledged the incident and the cause is currently under investigation. We are monitoring the situation closely and will share an update as soon as we know more!
- resolved Apr 01, 2024, 01:52 PM UTC
This incident has been resolved.