Bitly incident

Website connectivity issues

Major Resolved View vendor source →

Bitly experienced a major incident on June 30, 2024 affecting Website (Bitly.com) and API and 1 more component, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2024, 05:03 PM UTC
Resolved
Jun 30, 2024, 05:20 PM UTC
Duration
17m
Detected by Pingoru
Jun 30, 2024, 05:03 PM UTC

Affected components

Website (Bitly.com)APIBitly Pages

Update timeline

  1. investigating Jun 30, 2024, 05:03 PM UTC

    Hi community. We’re seeing early indications errors with serving Bitly Pages, API requests, and loading the Bitly website. We’re looking into this now and will share an update within 30 minutes.

  2. investigating Jun 30, 2024, 05:06 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 30, 2024, 05:09 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 30, 2024, 05:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 30, 2024, 05:20 PM UTC

    This incident has been resolved.