Bitly incident
Partial Service Outage - Affecting Certain Actions on Logged-in Experience on Website
Bitly experienced a major incident on January 16, 2025 affecting Website (Bitly.com), lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 16, 2025, 11:27 PM UTC
We are currently investigating reports of a partial service outage impacting our logged in website experience - with some actions failing including redirecting links to new long urls. Our on-call team is working to identify and resolve this issue. We will provide an update within 30 minutes.
- monitoring Jan 16, 2025, 11:31 PM UTC
We are seeing recovery from an incident that was affecting our logged in web experience (specifically redirecting links to new long URLs). Our on-call team is monitoring the situation and working to determine what caused the issue.
- resolved Jan 16, 2025, 11:54 PM UTC
The incident has been resolved and all actions on the logged in website experience are operational.